Browse all guides
    Channels

    SwitchBot

    Keep credentials private

    Keep API keys, tokens and passwords private. Only enter them in the secure LastBot dashboard. Never send them by email, chat or support ticket.

    SwitchBot is LastBot’s voice switchboard. It is provisioned through your telephony provider or LastBot partner; it is not connected through the Tools page.

    Setup

    1. Request SwitchBot provisioning from LastBot or your LastBot partner.
    2. Once provisioned, SwitchBot appears in the LastBot Hub sidebar.
    3. Open SwitchBot to manage the switchboard phone book.
    4. Add contacts manually or import them from a CSV file.
    5. Choose which contacts are available for call distribution.
    6. Where available, enable presence monitoring so the switchboard can avoid transferring calls to unavailable people.
    7. Test an incoming call and transfer.

    Note

    Your phone number and phone-system connection may be managed by your telephony partner. Contact them if these settings are unavailable or need changing.

    Need help?

    For Gmail, Pipedrive, Monday Sales CRM, SwitchBot provisioning, permissions or Beta access, contact LastBot or your LastBot partner.

    Contact LastBot