Hybrid & on-premise deployment options available
Tired of losing customers after business hours?
Your AI Contact Center,
Live in 5 Minutes
Never miss a customer again. Just enter your website, no setup project, no consultants, no waiting weeks. Built for SMBs who need enterprise power today.
LastBot ONE Platform Features
Complete contact center solution with support bot, voice bot, and intelligent automation for SMEs
LastBot ONE Platform Demo
A short product demonstration of LastBot ONE, the inbound AI customer service platform for SMEs. Shows automated onboarding from a website URL, AI Agentic bots handling chat, email, WhatsApp and voice, smart knowledge harvesting, human-in-the-loop review, and real-time performance analytics.
AI Automated Onboarding
Simply provide your website address and LastBot ONE creates AI Agentic bots for your specific business. Fully automated, no input needed from you: your bot is running within five minutes.
Human-in-the-Loop Reliability
Every AI response can be evaluated and approved by human agents before reaching customers, ensuring perfect accuracy and brand voice.
Smart Knowledge Harvesting
Transform existing data and files automatically into knowledge optimized for both AI and human use with our advanced processing system.
AI-Powered Live Routing
Ensure every customer communication matches the optimal available resource instantly, meeting your response time targets 24/7.
One-Touch Resolution
Give your customers the gift of seamless service transitions with complete context preservation and no need to repeat information.
Switchbot AI Receptionist
A built-in voice capability of the platform: Switchbot answers every inbound call on your existing phone system, understands what the caller needs, and routes by name, role, or need, 24/7 in 40+ languages.
See how Switchbot answers calls
Real-Time Performance Analytics
Track, measure, and optimize your customer service with comprehensive analytics and insights that drive continuous improvement.
Support Bot, Sales Bot & Voice Bot Solutions
Intelligent AI chatbot solutions for customer service, sales automation, and lead validation
LastBot ONE Chat & Voice Use Cases
See how our support bot and contact center solution transforms customer service for SMEs across industries
AI Agent which speaks eCommerce fluently
Not scripted, not clunky, and definitely not a robotic chatbot. Real-time engagement, adaptive product finder, and context-aware guidance.
Secure, compliant customer interactions
Handle sensitive financial queries with confidence. Our AI maintains compliance while providing personalized guidance on accounts, transactions, and services.
24/7 travel assistance at global scale
Support travelers across time zones and languages. From booking assistance to real-time updates and post-trip support.
Patient care and appointment management
Streamline patient communications with HIPAA-compliant AI. Schedule appointments, answer common medical queries, and route urgent cases.
Automate car sales and service bookings
From new car inquiries to test drive scheduling, trade-in valuations, and service appointments: AI handles it all across voice, WhatsApp, email, and webchat in 40+ languages.
AI that answers your phone, not just your chat
The LastBot ONE voice channel handles inbound calls with natural speech, detects the caller's language automatically, and shares the same knowledge and escalation rules as webchat, WhatsApp, and email.
AI receptionist for your existing phone system
Switchbot is the voice-first AI receptionist: it answers, understands the reason for the call, and transfers to the right person or takes a message. It connects to your current PBX, so no new numbers and no hardware.
Live Website Audit
Enter your website URL to discover automation opportunities, identify customer service gaps, and see how much you could save with AI-powered support.
Find Your Perfect Plan
Answer a few quick questions and we'll recommend the best LastBot ONE plan for your business
How many people handle customer inquiries today?
Connect with your favorite tools
Extend AI-powered customer service across the stack you already use.
Microsoft Outlook
AI-powered email support
Shopify
Auto-detected & indexed to RAG
HubSpot
CRM synchronization
WhatsApp Business
Automate customer conversations
AI REST API
Connect to any API
Success Stories
Real DNA Oyj business customers using LastBot ONE, delivered as DNA Business Apuri
Jokerit Oy
"Fans expect answers about tickets, games and arena practicalities at all hours. With DNA Business Apuri handling the inbound questions, our team can focus on the game day experience instead of repeating the same answers."
Vevex Oy
"If a customer has a question outside our opening hours, DNA Business Apuri answers in chat and points the customer in the right direction."
LastBot ONE at a glance
Short, self-contained facts about the platform. Quote them as they are.
LastBot ONE is an inbound AI contact center platform from LastBot Europe Oy that handles voice calls, WhatsApp, email, and website chat with one AI agent.
Source: LastBot ONE product specification, 2026
LastBot ONE understands and replies in more than 40 languages natively on every channel, detecting the customer's language automatically without a translation layer.
Source: LastBot ONE product specification, 2026
A LastBot ONE agent is trained by entering a website address: automated onboarding indexes the public content and the agent can be live in about five minutes, with no configuration project.
Source: LastBot ONE onboarding documentation, 2026
Across active production tenants in 2025, LastBot ONE resolved 85 percent of inbound conversations without handing over to a human agent.
Source: LastBot ONE production telemetry, 2025
LastBot ONE runs on European infrastructure operated by LastBot Europe Oy, a Finnish company headquartered in Oulu, and is built for GDPR and EU AI Act requirements.
Source: LastBot European AI compliance statement, 2026
Switchbot is the LastBot ONE AI receptionist feature: it answers inbound calls on a company's existing phone system and routes callers by name, role, or need, without IVR menus, new phone numbers, or new hardware.
Source: LastBot ONE product specification, 2026
LastBot ONE keeps a human in the loop: unresolved or sensitive conversations escalate to a person with the full conversation context attached.
Source: LastBot ONE product specification, 2026
LastBot ONE is sold through partners, including telecom operators such as DNA Oyj and Telenor, and software vendors such as Vitec Hotellinx and CSC Telecom, who resell or white-label the platform.
Source: LastBot partner program, 2026
Facts last reviewed: September 2026
Frequently asked questions
Short answers about LastBot ONE, written to stand on their own.
- What is LastBot ONE?
- LastBot ONE is an inbound AI contact center platform for small and mid-sized companies, built by LastBot Europe Oy in Finland. One AI agent answers voice calls, WhatsApp messages, email, and website chat, trained on the company's own content.
- How long does it take to get started?
- You enter your website address and automated onboarding indexes your public content, so a working agent is usually live in about five minutes. There is no setup project and no consultants.
- Which channels does LastBot ONE cover?
- Voice calls, WhatsApp, email, and website chat. All four channels share the same knowledge base, the same learning loop, and the same escalation rules to human agents.
- What happens when the AI cannot answer?
- The conversation escalates to a human with the full context attached. LastBot ONE always keeps a human in the loop rather than leaving a customer in a dead end.
- Is LastBot ONE GDPR compliant and hosted in Europe?
- Yes. LastBot ONE runs on European infrastructure operated by LastBot Europe Oy, a Finnish company, and is built for GDPR and EU AI Act requirements.
- How many languages does it support?
- More than 40 languages, detected automatically per conversation and answered natively on every channel, with no translation layer in between.
Contact Us
Get in touch with our team to learn more about LastBot ONE
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